Services of EAE Global

24/7 Dedicated Support Center

  • Knowledgeable support staff handling issues from identification to resolution.
  • Subject matter experts in middleware technology
  • Processes and all issues documented.
  • Utilizes issue tracking software for trending and reporting.
  • Effectively communicate to clients all across the globe - no cultural barriers
  • Excellent communication (written and oral)
  • Perform custom tasks and projects based on client need
  • Expertise in managing shifts
  • Ability to handle large call volumes
  • maintaining calm successful communications with the client
  • Provide first and second level, as well as, project management support
  • Onsite travel to any location on the globe

E - Solutions

  • J2EE, Web logic, Oracle 9iAS, Web sphere, Web Methods
  • Web Services
  • JAXB, JAXP, XML
  • vB-B Integration
  • Portal Implementation
  • Functional and Regression Testing

.NET and ASP applications

  • NET Framework
  • Web Applications
  • Window Applications
  • Console Applications
  • VB .NET
  • C# .NET
  • ASP .NET

Enterprise Consulting

  • Strategic sourcing
  • User support
  • Technology maintenance
  • Console Applications
  • Architecture and design
  • Development
  • Quality assurance

Competency

  • Vertical industry domain knowledge.
  • State-of-the-art technology expertise.
  • TState of the art tools to manage technology deployment.
  • Business transformation core competency.
  • Highly disciplined program management and change management.
  • Organizational agility



© Copyright EAE Global
All Rights Reserved